PBX question

Discussion about all the available PBX in Market .Their cost and features etc

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PBX question

Postby Travis » Thu Nov 18, 2004 10:18 am

Hi I work for a non profit call center in the united states. Right now we are dialing manually and i am in charge of setting up a predictive dialer. I want to build a dialogic system but i am confused about something.

I need to be able to use standard phone lines as the input instead of a 24 channel voice t1. I know a pbx is used for taking a 24 line voice t1 and splitting it into 24 individual phone lines, but I need something that does the exact opposite. I need a device that can take 24 standard phone lines and make a simulated voice t1 to plug into a dialogic card.

Can you use a pbx for this? if not, it seems dialogic makes a 16 channel board for this purpose...what other solutions are there?
Travis
 

Re: PBX question

Postby liamgbf » Tue May 26, 2009 1:54 am

I think you should refer to the PBX product if it supports that configuration, or try to ask to the supplier costumer service...
liamgbf
 
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Joined: Tue May 26, 2009 1:47 am

Re: PBX question

Postby wchance » Mon Jun 01, 2009 8:08 pm

I know this post is a few years late.

But that would be called a Channel Bank. You order it with either FXS if connect a phone to it or FXO if connecting a telephone line to it.
wchance
 
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